Site Announcements

Be the first to get the news! Use Forum's RSS Feed!
Start!


Phone is getting automatically switched off

Share/Save/Bookmark

This is where to post general questions, discuss your device features, functions and settings.

Phone is getting automatically switched off

Postby mhamu » Fri Dec 16, 2011 6:17 pm

My phone was mw 702 was working fine till today morning. my phone was 70% charged suddenly i have seen battery low message and phone gets automatically switched off.

i plugged the charger in to phone after that when i am trying to start the phone its switched off automatically after 20-25 seconds. i contacted gigabytes authorized service centre (By phone) they said as the phone is not in warranty they will not repair it neither on charge basis. I am ready to give the cost for repair but they are unable to repair my phone. pls suggest for further action.
mhamu
 
Posts: 87
Joined: 26 Jun 2010
Phone: GSmart MW702

Re: Phone is getting automatically switched off

Postby dattad » Sat Dec 17, 2011 3:04 am

Does the battery charge? Does the phone work with the charger plugged in?
Please consider a small donation to GSmart Club!
I don't answer PMs regarding GSmart, use the forum for your questions.
User avatar
dattad
Admin
 
Posts: 1333
Joined: 28 Mar 2008
Location: Russia
Phone: GSmart t600

Re: Phone is getting automatically switched off

Postby mhamu » Sat Dec 17, 2011 8:11 am

Thanks dattad for your fast reply. i am facing the same problem after connecting the phone in to charger after reaching the windows mobile startup screen phone is getting automatically off. i have tried to re upgrade the rome with origional(official) windows mobile 6.1 ram. It is upgraded successfully at last i got the mmessage upgrade successfull pls remove your batttery, after restarting the phone is not getting started. Is there is a hardware problem in phone or software?
mhamu
 
Posts: 87
Joined: 26 Jun 2010
Phone: GSmart MW702

Re: Phone is getting automatically switched off

Postby dattad » Sat Dec 17, 2011 5:05 pm

mhamu,
what do you see when you turn the phone on? have you tried to reinstall the rom?
Please consider a small donation to GSmart Club!
I don't answer PMs regarding GSmart, use the forum for your questions.
User avatar
dattad
Admin
 
Posts: 1333
Joined: 28 Mar 2008
Location: Russia
Phone: GSmart t600

Re: Phone is getting automatically switched off

Postby mhamu » Sat Dec 17, 2011 5:31 pm

i have seen the gigabyte logo n then windows 6.1 startup screen and then it switched off automatically.

yes i have tried to re re-install the rom with origional(official) windows mobile 6.1. It is upgraded successfully at last i got the message upgrade successfull pls remove your batttery but after restarting the phone is not getting started :(
mhamu
 
Posts: 87
Joined: 26 Jun 2010
Phone: GSmart MW702

Re: Phone is getting automatically switched off

Postby dattad » Mon Dec 19, 2011 12:14 pm

Does it start when the charger is connected (not usb cable)?
Please consider a small donation to GSmart Club!
I don't answer PMs regarding GSmart, use the forum for your questions.
User avatar
dattad
Admin
 
Posts: 1333
Joined: 28 Mar 2008
Location: Russia
Phone: GSmart t600

Re: Phone is getting automatically switched off

Postby mhamu » Mon Dec 19, 2011 12:49 pm

no it does not start completely
mhamu
 
Posts: 87
Joined: 26 Jun 2010
Phone: GSmart MW702

Re: Phone is getting automatically switched off

Postby dattad » Mon Dec 19, 2011 4:54 pm

Usually it's a battery problem, when the phone turns off or doesn't boot the OS, but in your case it seems there's some other hardware related problem. If you have a possibility, it would be great to have it tested in an official service center.
Please consider a small donation to GSmart Club!
I don't answer PMs regarding GSmart, use the forum for your questions.
User avatar
dattad
Admin
 
Posts: 1333
Joined: 28 Mar 2008
Location: Russia
Phone: GSmart t600

Re: Phone is getting automatically switched off

Postby mhamu » Mon Dec 19, 2011 5:53 pm

pls see the attached video

Posted after 55 minutes:
pls find attached file
Attachments
Video000.rar
(597.37 KiB) Downloaded 6 times
mhamu
 
Posts: 87
Joined: 26 Jun 2010
Phone: GSmart MW702


Return to GSmart MW702, MS802 discussion

Who is online

Users browsing this forum: No registered users and 1 guest

cron